Do You Provide Any Guaranteed Response Times?
11. August 2020
We do not provide any guarantees on response latency currently, but try to respond as fast as we can. You will receive a confirmation of receipt, written by an actual human, typically on the same day.
We’re developers too, so we know how crucial it can be to get everything back to normal. We’re a small and dedicated team though, so we hope you’ll understand we cannot do everything at the same time.